FAQs — Fresh Scoop Solutions Dog Waste Removal in the Twin Cities

Find quick answers to common questions about our professional dog poop removal, yard cleaning, scheduling, and safety.

Dog confused about frequently asked questions

Questions & Answers

How often do you pick up?

We currently offer weekly service plans, as research shows that approximately 70% of customers who seek these services prefer this option. Additionally, many who initially choose biweekly or monthly plans—about 50%—eventually switch to weekly for optimal results.

What happens during the winter months?

Due to Minnesota’s snow and ice, we pause service for approximately 2.5 months during the coldest season. Service resumes with a spring thaw cleanup to tackle the toughest yard conditions. We keep all customers informed about schedule changes.

How do you handle multiple dogs?

We happily accommodate yards with multiple dogs. Please inform us in advance so we can adjust pricing accordingly. Additional information can be found on our Plans & Pricing page.

Are your products and methods safe for pets and kids?

Yes, we use only pet and child-safe cleaning products and methods, staying current with industry-recommended tools and chemicals to maintain a safe and healthy yard environment.

How do I get started or schedule a service?

Reach out via phone, email, or our website contact form. We’ll help you choose the best service plan for your Twin Cities yard.

Additional Questions?

Have questions we didn’t cover? Feel free to reach out — we’re happy to help.