Privacy Policy
At Fresh Scoop Solutions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
To provide our services, we collect personal information such as your name, contact details (phone number, email, and address), payment information, and service preferences. We collect this information when you sign up for our services, communicate with us, or use our website.
How We Use Your Information
Your information is used solely to:
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Provide, manage, and improve our yard cleanup services
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Process payments and manage your account
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Communicate with you about appointments, updates, and promotions
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Comply with legal obligations
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. Payment information is processed securely through trusted third-party payment processors. We do not store your full payment card details on our servers.
Sharing Your Information
We do not sell or rent your personal data. We may share information with trusted service providers who assist us in delivering services (e.g., payment processors), but only to the extent necessary and under confidentiality agreements.
Your Rights
You have the right to:
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Access and correct your personal information
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Request deletion of your data (subject to legal or contractual obligations)
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Opt-out of marketing communications at any time
To exercise these rights, please contact us using the information below.
Payment Terms
Monthly payments are due in advance by the 1st of each month. Failure to pay on time may result in suspension of services.
Cancellation & Rescheduling
Please notify us at least 24 hours in advance to reschedule or skip a pickup. Missed pickups without timely notice are non-refundable.
Yard Access
Customers are responsible for ensuring yard access (e.g., unlocked gate or key). If access is unavailable during a scheduled visit, the service may be missed without refund.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
Fresh Scoop Solutions